At SnapCampus  (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website, services, and products.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal data:

  • Full name
  • Billing and delivery addresses
  • Email address
  • Phone number
  • Payment information (processed securely via third-party gateways)
  • Purchase history

1.2 Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and browsing behavior
  • Device information (e.g., model, operating system)
  • Cookies and usage data

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill orders
  • To provide customer support
  • To send transactional and service-related emails
  • To send marketing communications (if you have opted in)
  • To detect and prevent fraud
  • To comply with legal obligations
  • To improve website performance and user experience

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases:

  • Performance of a contract
  • Legal compliance
  • Consent (for marketing)
  • Legitimate interests

4. Sharing Your Information

We may share your information with trusted third parties:

  • Payment processors (e.g., PayPal, Stripe)
  • Delivery couriers (e.g., Royal Mail, DPD)
  • IT service providers and website hosts
  • Legal and regulatory authorities (if required)

We ensure that all third parties respect the security of your personal data and comply with applicable data protection laws.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically:

  • Order data is retained for 6 years
  • Marketing preferences are reviewed every 2 years

6. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, please contact us.

7. Cookies

We use cookies and similar tracking technologies to:

  • Enhance site functionality
  • Analyze traffic and behavior
  • Personalize content and ads

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include:

  • SSL encryption
  • Secure data storage
  • Access control policies

9. International Transfers

Your personal data is stored and processed within the United Kingdom. If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us.

This Privacy Policy complies with the UK GDPR and Data Protection Act 2018.